Privacy Policy

1. Who we are

Cerberus One ("Cerberus", "we", "us") provides an AI-assisted operations platform for property management agencies. This policy covers our marketing website and the Cerberus One platform. For any question about this policy, contact joe@cerberusoneai.com.

2. Information we collect

We collect information in the following ways:

• Information you give us directly — for example your name, email, phone number, agency name, and any message content, when you request a demo, contact us, or use the platform.
• Information collected through the platform — on behalf of agencies using Cerberus, we process case, tenant, landlord, and contractor communications data as part of delivering the service. This data belongs to and is controlled by the agency, not by a visitor to this website.
• Technical information — basic, non-invasive information such as browser type and pages visited, collected only to keep the site working correctly. See our Cookie Policyfor detail on what's actually in use today.

3. How we use information

We use the information we collect to:

• Respond to enquiries and demo requests
• Operate, maintain, and improve the Cerberus One platform
• Provide the service agencies have engaged us to deliver
• Meet legal, security, and regulatory obligations

We do not sell personal information, and we do not use enquiry or demo-request information for purposes beyond responding to that enquiry and improving our service.

4. How we share information

We share information only where necessary: with service providers who help us operate the platform (for example, infrastructure and communications providers), where required by law, or with your consent. We do not share information with third parties for their own marketing purposes.

5. Data retention

We retain information for as long as necessary to provide the service, respond to the enquiry it relates to, and meet our legal obligations, after which it is deleted or anonymised.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information — for example under the UK GDPR and Data Protection Act 2018. To exercise any of these rights, contact joe@cerberusoneai.com.

7. Security

We use reasonable technical and organisational measures to protect the information we hold, including access controls and encryption of sensitive data. No system is completely secure, and we continually work to improve our safeguards.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated date at the top of this page.

9. Contact

Questions about this policy can be sent to joe@cerberusoneai.com.